Get in Touch
We're here to help. Whether you have a question about our features, a billing inquiry, or feedback to share, we'd love to hear from you.
Email Support
For all support questions, please email us directly. This is the fastest way to get a response from our team.
support.devduos@thetrishulgroup.comWhat to Include in Your Email
To help us resolve your issue as quickly as possible, please include:
- The email address associated with your CinemediaAI account.
- A detailed description of the issue you're facing.
- For billing issues, please include your **Payment ID** from Razorpay.
- Screenshots or screen recordings, if applicable.
Response Time
Our team operates during standard business hours in India (IST). We aim to respond to all inquiries within **24 to 48 business hours**.